Doing what you enjoy is what makes life worth living, so we take your fun seriously! Whether you want to get out and about more, try something new, make new friends or learn a new skill, we’ll give you all the support you need to make it happen.Find out more
Highly individualised support that’s tailored to your needs, strengths, and interests. Whether you need a little assistance or a lot, we’ll help you to live the life you want to lead.Find out more
For family members and other carers, let us look after your loved ones whilst you recuperate and take some quality time for yourself. You can rest assured they’ll receive the best care possible.
We believe great care is about building great relationships and we recognise the human need for connection. That’s why we take time to find out about you, your hobbies, and your likes and dislikes. We use this information to match you with a wellbeing worker with similar interests, someone you’ll be able to chat to and really get along with. We also guarantee you will see the same familiar faces at every visit.
Our relationship-based support means that we really get to know you, and this helps us to identify any small yet important changes to your health and wellbeing. Our customers never feel like they are letting strangers into their home; they’re greeting familiar faces that soon become friends.
We know that every individual is different, so we work hard to deliver truly personalised support. We empower you to make choices about what services you receive, as well as when and how you receive them. We encourage independence and make sure you have as much control over your life as possible, starting with the role you’d like us to play in it.
We don’t believe in a ‘one-size-fits-all’ service. Instead we take the time to get to know the individuals and families we support, so we can build a service that is really tailored to your needs. Whether you’re looking for one hour of support in the morning, or round the clock live-in care, we’ve got you covered.
All of our wellbeing workers are trained professionals who share our company values and are dedicated to providing the highest standard of care. Our staff are subject to rigorous interview processes and comprehensive background checks. We are very selective about who we employ, so you can be sure that your wellbeing worker is the best in the business!
We empower our staff to complete further accredited training and study professional qualifications. They receive ongoing support and are paid well above the industry average. We invest in our people and reward them for the incredible work they do.
We invest in the most innovative software to put you and your family in control. Your loved ones can keep up to date with your care and support, wherever they are, via the Allied Hands app. They can log into the app securely to read daily visit notes and see photos of the activities you have been enjoying with your wellbeing worker. To give peace of mind, instant notifications show when we arrive and leave. Family members can even speak with us directly in the app to keep in touch.
Accountability and transparency are at the core of our systems and processes.